- RichPalms Casino takes the safety of your personal information very seriously, therefore, it is commited to improving the transparency of data usage;
- We take responsibility for providing clear informaton about cookies usage to players.
- We collect some of your information. This includes your first name, last name, date of birth, address, email, phone number, and other information.
- In exchange for your Personal Information, we provide all of their services, which include customer support, security, bets, bonuses etc.
- Rich Palms Casino has the right to use your Personal Information to send you news about promotional offers and new bonuses.
- We can ask you for additional information from time to time.
- You can contact the Support Team not only for help in gambling, but also to update your Personal Information, send a complaint about our use of your Personal Information etc.
- All the information that you provide to us is stored in a safe password-encrypted database.
- We employ third-party electronic payment systems to deposit and withdraw money.
- The information that you provide to us can be stored in the country where our agents are operating.
- We can disclose your Personal Information if required by law.
- We undertake the safety of your personal information. Your personal information is safely stored in our servers, and nobody has access to it except us.
Objectives of Information Collection
- We start processing your personal data only after you’ve submitted all the necessary information.
- The information submitted to us by you is processed based on the requirements of legislation.
- The information such as your IP address, access time, date of access, visited web pages, software crash results and more is necessary to provide you as a player with top quality performance.
- We have the right to receive and collect information and data through the services provided on the casino. We can also receive such information from our vendors.
- We have the right to share your personal information with our partners. We can also use it to provide you with promotional offers and information about our services and about our partners’ services.
- We may request you to provide additional personal information.
- You give acceptance to provide your personal information when taking part in competitions and accepting prizes from us.
- We don’t disclose any of your Personal information to any companies that are not partners or associates of us. We can disclose such information is if you as a player give us consent.
- We have the right to disclose your Personal information if required by law, as well as to protect our property or rights.
- We have the right to share information with other casinos and casinos if you are suspected of unfair play or scamming.
- You can contact us if you wish what Personal information we collect from you, and also where we got it from. If you want to make sure the information is correct, or if you would like to add some new Personal information, you can also contact us.
You have the right to opt out of providing any information to us. You can do that by choosing to opt out via your account settings, by responding to our promotional emails or by sending us an e-mail with the request to opt out.
Consent to using electronic services
- You are required to transfer funds to your account in order to be able to play. We use third-party sources to let players fund up their accounts.
- We do everything possible to protect your information from unnecessary use by third-party sources.
- As we understand that the Privacy of your Personal information is extremely important, we keep the information provided to you in encrypted databases that are password protected.
- We also do everything in our right mind to ensure that our employees employ proper measures of security.
- We cannot guarantee complete safety of your Personal information due to the information being sent via Internet.
- The services that we provide is strictly for people that are of proper age, 18 or older. You confirm that you are of legal age when you provide your Personal information. It is our responsibility to prohibit underage people from using our services.
- If we find out that you are not 18 years or older, we have the right to prohibit you from gaining access to our casino.
- The information that we receive from players does not strictly have to be stored in the same country. All the information that you provide is sent to our affiliates, suppliers, partners or agents’ location.
- We take measures to guarantee the safety of your information being sent to our affiliates, suppliers, partners or agents.
- We cannot guarantee a complete safety of the information that you provide to a third-party website that is connected to our services.
- Any information that the third-party collects is governed by law.